Posted by: thepinetree on 06/21/2013 12:17 PM
Updated by: thepinetree on 06/21/2013 12:18 PM
Expires: 01/01/2018 12:00 AM
:
Mark Twain Medical Center Now Offers Comfort Kits to All Overnight Patients
San Andreas, CA...Mark Twain Medical Center [MTMC] announced today that all overnight patients will now receive comfort kits as part of a commitment to partner with patients and improve their experience. The kits are designed to offer specific amenities that can help patients feel more comfortable and assist them in interacting more proactively with their caregivers. The hospital will offer both “Quiet Kits” and “Relax and Refresh Kits” to all overnight patients. The Quiet Kits contain items such as ear plugs, an eye mask, a “Voices Down Please” door hanger, lip balm, and Sudoku and crossword puzzle books. A “Questions for My Doctor” booklet and pencil are also included to help patients communicate their questions and concerns to their care team...
The Refresh and Relax kits include all of the Quiet Kit items as well as an array of refreshing hygiene products such as a toothbrush, toothpaste, shampoo/body wash, and hand sanitizer, conveniently contained in a travel bag.
“We want to partner with our patients to help them through what can often be a disruptive and stressful situation,” said JoAnne Jeffords, chief nursing officer at MTMC. “Restful sleep is one of the most important elements of healing, and our patients have told us that they have a more positive experience when their environment is quiet.”
To create the kits MTMC’s parent company, Dignity Health, partnered with health care supplier Medline and designer Deborah Adler. The kits will be provided to patients at all Dignity Health hospitals upon admission to the hospital. Many items included in the comfort kits were already provided to patients upon request. Through bulk purchasing, the new amenity is cost-neutral to the hospital.
“We are proud to partner with Dignity Health on this important initiative to help patients heal more comfortably during their stay in the hospital,” said Sue MacInnes, Medline’s chief marketing officer.
“Through our research and manufacturing expertise, coupled with Dignity Health’s commitment to their patients, we feel we’ve really hit the mark on how to build the kits, extend the hospital’s brand and image and, most importantly, understand how a few meaningful changes can make a big difference in the patient experience.”
“Handing a patient a well-designed package creates an unexpected experience and leaves a positive impression that lasts beyond their hospital stay,” says quiet kit designer Deborah Adler, and principal of Adler Design. “This small gesture conveys the care team’s commitment to their patient’s comfort, and strengthens the connection between them.”
###
About Dignity Health
Dignity Health, one of the nation’s five largest health care systems, is a 17-state network of nearly 11,000 physicians, 56,000 employees, and more than 300 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality and affordable patient-centered care with special attention to the poor and underserved. In 2011, Dignity Health provided $1.6 billion in charitable care and services. For more information, please visit our website at www.dignityhealth.org. You can also follow us on Twitter and Facebook.
About Medline
As the nation's largest privately held manufacturer and distributor of health care products, Medline manufactures and distributes more than 350,000 products to hospitals, extended care facilities, surgery centers, physician offices and home care agencies and providers. Named one of the country’s "Best and Brightest Companies to Work For,” Medline is headquartered in Mundelein, Ill. and has more than 1,100 dedicated sales representatives to support its broad product line and cost management services. For more information on Medline, go to www.medline.com.
About Mark Twain Medical Center
Founded in 1951, Mark Twain Medical Center is a 25-bed critical access hospital providing inpatient acute care, outpatient services and emergency services. The hospital's Medical Staff represent a broad range of specialties that ensure access to high quality medical care in a rural community. In addition to being a major provider of health services, Mark Twain Medical Center is also a major source of jobs for area residents. On average, more than 300 people are employed at the hospital and its five Family Medical Centers. The hospital is a member of Dignity Health, the fifth largest healthcare system in the nation. For more information, please visit our website at www.marktwainmedicalcenter.com
|
