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Posted by: thepinetree on 06/06/2014 08:46 AM Updated by: thepinetree on 07/16/2014 11:35 AM
Expires: 01/01/2019 12:00 AM

Wait From Home, Not at the ER at Mark Twain Medical Center

San Andreas, CA...Mark Twain Medical Center (MTMC) patients needing to be seen can now select a projected treatment time for the Emergency Room while remaining at home, their place of work, or another convenient location. For those instances where you need to be seen in our ED, and may find yourself waiting in our ED waiting room; especially during Mark Twain Family Medical Center’s after hours, Mark Twain Medical Center has the solution – it’s called InQuicker, and it’s reinventing the way we access ER care.Effective immediately, patients can check-in for your projected treatment time at, arrive at Mark Twain Medical Center at your designated time, and be promptly seen by a health care professional using an innovative online service called InQuicker...

“Our patients deserve respect for their time in the emergency room,” explains Joanne Jeffords, MTMC
Chief Nurse Executive, at MTMC. “Once a prospective patient receives a projected treatment time at, he or she can wait at home rather than in the waiting room. Once
they arrive, it’s our commitment to make sure that the patient is promptly seen by a health care

InQuicker is not an appointment or reservation service, as the nature of ER triage does not allow for the
scheduling of medical treatment. InQuicker estimates treatment times based on facility conditions and
allows its users to wait from the comfort of home, rather than the waiting room.

InQuicker users remain at home until their scheduled ER treatment, but they are not seen ahead of
individuals in the waiting room. InQuicker allows users to remain at home and arrive at the ER for their
appointment, rather than spending time at the ER waiting room without a treatment time. In the event of a
projected time delay for treatment, InQuicker users are sent real-time notifications so they can continue
waiting at home.

“InQuicker is intended only for individuals with non-life-threatening or debilitating medical conditions,”
MTMC Emergency Room Manager, Kelli Fobia, RN added. “It’s a simple and convenient way for
people with busy lives and busy families to conveniently access care for minor medical needs. If you’re
in doubt about the severity of your condition, you should always seek immediate care.”
The InQuicker system is designed to filter certain symptom keywords that may indicate a life-threatening
or debilitating medical condition, in addition to a review of a user’s symptoms by a health care
professional at Mark Twain Medical Center. Those indicating such medical conditions are prompted to
dial 911 or go immediately to the nearest emergency room.

For more information about InQuicker, please visit

About Mark Twain Medical Center
Founded in 1951, Mark Twain Medical Center is a 25-bed critical access hospital providing inpatient
acute care, outpatient services and emergency services. The Medical Center’s Medical Staff represents a
broad range of specialties that ensure access to high quality medical care in a rural community. In
addition to being a major provider of health services, Mark Twain Medical Center is also a major source
of jobs for area residents. On average, more than 300 people are employed at the hospital and its five
Family Medical Centers. The Medical Center is a member of Dignity Health, the fifth largest not-forprofit
healthcare system in the nation. For more information, please visit our website at Mark Twain Medical Center is also on Facebook.

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